If you have the power, means or authority to make a change, do it.
Sr. Gaudiosa, a nun from Tanzania, is a sister to me in every way but blood. She is part of our family and many times we have welcomed her into our home.
Once, after spending a couple of weeks with us, we drove Sr. Gaudiosa to the airport and, as we were helping her check her luggage, the airline check-in agent said that both suitcases were overweight and she would have to pay extra. It was a pretty hefty fine.
I looked at the agent and said, "Everything, absolutely everything she owns in this world is in these two suitcases."
And I knew what I was talking about because I had helped her pack them. Inside were her habits made from thick, blue material, her sturdy black shoes, a winter coat that we had purchased for her, stationery, and some toiletries. That was it.
The agent didn't say anything, and as he continued to type on his keyboard my husband got out his wallet to pay the fine.
Except there wasn't one.
When the agent loaded the suitcases on the conveyer belt he looked up and said, "Don't worry, I took care of it. Have a safe flight, Sister."
And he smiled.